Privacy Policy

Privacy Policy

Effective Date: April 2025

At OneStopAssignment.com (“we”, “our”, “us”), we are committed to protecting your privacy and handling your personal data with transparency, responsibility, and in accordance with the Personal Data Protection Act 2010 (PDPA) of Malaysia.

This Privacy Policy outlines how we collect, use, store, and protect your personal information when you use our website or services.

1. Information We Collect

We may collect and process the following types of personal data:

• Full name
• Email address
• Phone number
• Academic level and requirements
• Payment and order details
• Any messages or attachments submitted via WhatsApp, email, forms, or live chat

This information is collected when you:

• Visit or browse our website
• Fill out a contact or lead form
• Submit an order or service request
• Communicate with us via WhatsApp, email, or other platforms

2. How We Use Your Information

We may use the information we collect for the following purposes:

• To provide academic support services as requested
• To respond to your inquiries or customer service requests
• To verify payment and deliver orders
• To improve our website, content, and communication
• To send order updates, service announcements, or promotions (you may opt out anytime)
• To comply with applicable legal obligations

3. Information Sharing

We do not sell, rent, or share your personal data with any third parties, except in the following circumstances:

• To comply with legal requirements, such as a court order or regulation
• To facilitate payment processing or secure data storage (e.g., with certified vendors)
• To prevent fraud or abuse of our platform
• With your explicit consent, where necessary

We ensure all third-party partners (if any) uphold confidentiality and data protection standards.

4. Data Security

We take appropriate technical and organizational measures to safeguard your personal data against unauthorized access, loss, misuse, or disclosure.

• All communications are protected using industry-standard encryption where applicable
• Access to your personal data is limited to authorized staff
• Sensitive data is stored securely with proper access controls

5. Cookies and Tracking

We may use cookies and similar tracking technologies to improve user experience, analyze traffic, and enhance our services.

You may configure your browser settings to decline cookies. However, doing so may affect certain functionalities of our website.

6. Your Rights Under PDPA

You have the following rights under Malaysia’s Personal Data Protection Act 2010 (PDPA):

• Access: You may request a copy of your personal data held by us
• Correction: You may request to correct any inaccurate or outdated data
• Erasure: You may request for your data to be deleted
• Withdraw Consent: You may withdraw consent for processing at any time

To exercise your rights, please contact us at the address below. We may require identity verification before processing your request.

7. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes it was collected for, or to comply with legal, regulatory, or operational requirements.

8. External Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of such sites. Please review their respective privacy policies.

9. Changes to This Policy

We reserve the right to update or amend this Privacy Policy at any time. Any changes will be posted on this page with an updated “Effective Date.” Continued use of our services constitutes your acceptance of the updated policy.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or your personal data, please contact us at:

Email: cs@onestopassignment.com

Website: www.onestopassignment.com